Perfect Balance Clinic Reopening Strategy
The Plan
Phases of re-opening and what that means for you
Phase 3a
When will this phase begin As of today What will be starting (see introductory session section to book) Cases not able to be treated satisfactorily to resolution online will be classed as necessary to treat. These clients will be referred to those practitioners who are operating in the open clinic. For those not in easy catchment and are preferring hands on but not classed as essential, home visits can be arranged. These will be offered on a case by case basis following a screening session Clients are also asked to wear face masks or face coverings and this is added to our confirmation / notification before clients come in for sessions We will be opening our clinic in St.Albans Verulam Clinic to provide our physical treatment. This will be a limited service and will be for emergency/necessary treatment, classified such following our screening/virtual triage
When will this phase begin As of today
As of today
As of today
What will be starting (see introductory session section to book) Cases not able to be treated satisfactorily to resolution online will be classed as necessary to treat. These clients will be referred to those practitioners who are operating in the open clinic. For those not in easy catchment and are preferring hands on but not classed as essential, home visits can be arranged. These will be offered on a case by case basis following a screening session Clients are also asked to wear face masks or face coverings and this is added to our confirmation / notification before clients come in for sessions We will be opening our clinic in St.Albans Verulam Clinic to provide our physical treatment. This will be a limited service and will be for emergency/necessary treatment, classified such following our screening/virtual triage
(see introductory session section to book)
Cases not able to be treated satisfactorily to resolution online will be classed as necessary to treat. These clients will be referred to those practitioners who are operating in the open clinic.
For those not in easy catchment and are preferring hands on but not classed as essential, home visits can be arranged. These will be offered on a case by case basis following a screening session
Clients are also asked to wear face masks or face coverings and this is added to our confirmation / notification before clients come in for sessions
We will be opening our clinic in St.Albans Verulam Clinic to provide our physical treatment. This will be a limited service and will be for emergency/necessary treatment, classified such following our screening/virtual triage
When will this phase begin As of today
As of today
As of today
What will be starting (see introductory session section to book) Cases not able to be treated satisfactorily to resolution online will be classed as necessary to treat. These clients will be referred to those practitioners who are operating in the open clinic. For those not in easy catchment and are preferring hands on but not classed as essential, home visits can be arranged. These will be offered on a case by case basis following a screening session Clients are also asked to wear face masks or face coverings and this is added to our confirmation / notification before clients come in for sessions We will be opening our clinic in St.Albans Verulam Clinic to provide our physical treatment. This will be a limited service and will be for emergency/necessary treatment, classified such following our screening/virtual triage
(see introductory session section to book)
Cases not able to be treated satisfactorily to resolution online will be classed as necessary to treat. These clients will be referred to those practitioners who are operating in the open clinic.
For those not in easy catchment and are preferring hands on but not classed as essential, home visits can be arranged. These will be offered on a case by case basis following a screening session
Clients are also asked to wear face masks or face coverings and this is added to our confirmation / notification before clients come in for sessions
We will be opening our clinic in St.Albans Verulam Clinic to provide our physical treatment. This will be a limited service and will be for emergency/necessary treatment, classified such following our screening/virtual triage
As of today
As of today
As of today
(see introductory session section to book)
Cases not able to be treated satisfactorily to resolution online will be classed as necessary to treat. These clients will be referred to those practitioners who are operating in the open clinic.
For those not in easy catchment and are preferring hands on but not classed as essential, home visits can be arranged. These will be offered on a case by case basis following a screening session
Clients are also asked to wear face masks or face coverings and this is added to our confirmation / notification before clients come in for sessions
We will be opening our clinic in St.Albans Verulam Clinic to provide our physical treatment. This will be a limited service and will be for emergency/necessary treatment, classified such following our screening/virtual triage
What will be stopping We will be running all services in tandem with any services we are re-opening Whilst the operating hours will increase, we will stop the back to back nature of appointments to ensure there is enough time allocated for aerosol to be got rid of We will stop clients coming in to the waiting area and ask them to wait outside until the practitioner has changed their PPE and wiped down the clinic room between clients (15 minutes) and calls them in
What will be stopping We will be running all services in tandem with any services we are re-opening Whilst the operating hours will increase, we will stop the back to back nature of appointments to ensure there is enough time allocated for aerosol to be got rid of We will stop clients coming in to the waiting area and ask them to wait outside until the practitioner has changed their PPE and wiped down the clinic room between clients (15 minutes) and calls them in
We will be running all services in tandem with any services we are re-opening
Whilst the operating hours will increase, we will stop the back to back nature of appointments to ensure there is enough time allocated for aerosol to be got rid of
We will stop clients coming in to the waiting area and ask them to wait outside until the practitioner has changed their PPE and wiped down the clinic room between clients (15 minutes) and calls them in
What will be stopping We will be running all services in tandem with any services we are re-opening Whilst the operating hours will increase, we will stop the back to back nature of appointments to ensure there is enough time allocated for aerosol to be got rid of We will stop clients coming in to the waiting area and ask them to wait outside until the practitioner has changed their PPE and wiped down the clinic room between clients (15 minutes) and calls them in
We will be running all services in tandem with any services we are re-opening
Whilst the operating hours will increase, we will stop the back to back nature of appointments to ensure there is enough time allocated for aerosol to be got rid of
We will stop clients coming in to the waiting area and ask them to wait outside until the practitioner has changed their PPE and wiped down the clinic room between clients (15 minutes) and calls them in
We will be running all services in tandem with any services we are re-opening
Whilst the operating hours will increase, we will stop the back to back nature of appointments to ensure there is enough time allocated for aerosol to be got rid of
We will stop clients coming in to the waiting area and ask them to wait outside until the practitioner has changed their PPE and wiped down the clinic room between clients (15 minutes) and calls them in
What will be staying the same We will continue to deliver a very high quality service whether we are delivering it online or face to face in clinic or at your home We will continue to take “special measures” in clinics that are open with regards to cleanliness, reducing exposure risk, we will require those exposed to cases of Covid-19 to let themselves be known so we can devise an appropriate management plan around this on a case by case basis. Whilst we are clear that we must not come into physical contact with suspected or actual cases of Covid-19 we would like our clients to know that we know that it has been 9 weeks in some cases of people having issues and they will be dealt with but we must ensure we abide by the government guidelines
We will continue to deliver a very high quality service whether we are delivering it online or face to face in clinic or at your home
We will continue to take “special measures” in clinics that are open with regards to cleanliness, reducing exposure risk, we will require those exposed to cases of Covid-19 to let themselves be known so we can devise an appropriate management plan around this on a case by case basis. Whilst we are clear that we must not come into physical contact with suspected or actual cases of Covid-19 we would like our clients to know that we know that it has been 9 weeks in some cases of people having issues and they will be dealt with but we must ensure we abide by the government guidelines
We will continue to deliver a very high quality service whether we are delivering it online or face to face in clinic or at your home
We will continue to take “special measures” in clinics that are open with regards to cleanliness, reducing exposure risk, we will require those exposed to cases of Covid-19 to let themselves be known so we can devise an appropriate management plan around this on a case by case basis. Whilst we are clear that we must not come into physical contact with suspected or actual cases of Covid-19 we would like our clients to know that we know that it has been 9 weeks in some cases of people having issues and they will be dealt with but we must ensure we abide by the government guidelines
Phase 3b
When will this phase begin As the government measures relax
As the government measures relax
As the government measures relax
What will be starting We will be looking to increase the room usage at our open clinics and relaxing the essential/emergency approach to who gets seen in the clinic
We will be looking to increase the room usage at our open clinics and relaxing the essential/emergency approach to who gets seen in the clinic
We will be looking to increase the room usage at our open clinics and relaxing the essential/emergency approach to who gets seen in the clinic
What will be stopping This stage of phase 3 will be largely around keeping things steady whilst we transition back from reduced clinic operations in phase 3a to full clinic operations in phase 3c We are expecting that the viral cases will increase and we may need this phase to buffer the measures put in place rather than jumping too quickly too operating a full clinic
This stage of phase 3 will be largely around keeping things steady whilst we transition back from reduced clinic operations in phase 3a to full clinic operations in phase 3c We are expecting that the viral cases will increase and we may need this phase to buffer the measures put in place rather than jumping too quickly too operating a full clinic
This stage of phase 3 will be largely around keeping things steady whilst we transition back from reduced clinic operations in phase 3a to full clinic operations in phase 3c
We are expecting that the viral cases will increase and we may need this phase to buffer the measures put in place rather than jumping too quickly too operating a full clinic
What will be staying the same Pretty much everything in this phase will remain the same our aim is to hold tight until the gyms open as this will be a sign of our operations being unaffected except the ongoing precautionary measures in place
Pretty much everything in this phase will remain the same our aim is to hold tight until the gyms open as this will be a sign of our operations being unaffected except the ongoing precautionary measures in place
Pretty much everything in this phase will remain the same our aim is to hold tight until the gyms open as this will be a sign of our operations being unaffected except the ongoing precautionary measures in place
As the government measures relax
As the government measures relax
As the government measures relax
We will be looking to increase the room usage at our open clinics and relaxing the essential/emergency approach to who gets seen in the clinic
We will be looking to increase the room usage at our open clinics and relaxing the essential/emergency approach to who gets seen in the clinic
We will be looking to increase the room usage at our open clinics and relaxing the essential/emergency approach to who gets seen in the clinic
This stage of phase 3 will be largely around keeping things steady whilst we transition back from reduced clinic operations in phase 3a to full clinic operations in phase 3c We are expecting that the viral cases will increase and we may need this phase to buffer the measures put in place rather than jumping too quickly too operating a full clinic
This stage of phase 3 will be largely around keeping things steady whilst we transition back from reduced clinic operations in phase 3a to full clinic operations in phase 3c
We are expecting that the viral cases will increase and we may need this phase to buffer the measures put in place rather than jumping too quickly too operating a full clinic
This stage of phase 3 will be largely around keeping things steady whilst we transition back from reduced clinic operations in phase 3a to full clinic operations in phase 3c
We are expecting that the viral cases will increase and we may need this phase to buffer the measures put in place rather than jumping too quickly too operating a full clinic
Pretty much everything in this phase will remain the same our aim is to hold tight until the gyms open as this will be a sign of our operations being unaffected except the ongoing precautionary measures in place
Pretty much everything in this phase will remain the same our aim is to hold tight until the gyms open as this will be a sign of our operations being unaffected except the ongoing precautionary measures in place
Pretty much everything in this phase will remain the same our aim is to hold tight until the gyms open as this will be a sign of our operations being unaffected except the ongoing precautionary measures in place
Phase 3c
When will this phase begin We will be able to open fully all services and locations once the gym facilities we operate in are given the green light to open The reason for this is that our leases need to have fire safety in place and as this is wholly dependent on the gym facility having staff to be able to handle an issue should it arise, we cannot open until the gyms have this in place and are adequate staffed
We will be able to open fully all services and locations once the gym facilities we operate in are given the green light to open The reason for this is that our leases need to have fire safety in place and as this is wholly dependent on the gym facility having staff to be able to handle an issue should it arise, we cannot open until the gyms have this in place and are adequate staffed
We will be able to open fully all services and locations once the gym facilities we operate in are given the green light to open
The reason for this is that our leases need to have fire safety in place and as this is wholly dependent on the gym facility having staff to be able to handle an issue should it arise, we cannot open until the gyms have this in place and are adequate staffed
What will be starting We will be running at full capacity once this happens with safety measures in place It is likely we will be introducing some new online services once we have dealt with the task at hand and we are operational again
We will be running at full capacity once this happens with safety measures in place It is likely we will be introducing some new online services once we have dealt with the task at hand and we are operational again
We will be running at full capacity once this happens with safety measures in place
It is likely we will be introducing some new online services once we have dealt with the task at hand and we are operational again
What will be staying the same We intend to keep our online facilities operating this includes more than 30 classes per week available for our clients, remote support and online services
We intend to keep our online facilities operating this includes more than 30 classes per week available for our clients, remote support and online services
We intend to keep our online facilities operating this includes more than 30 classes per week available for our clients, remote support and online services
We will be able to open fully all services and locations once the gym facilities we operate in are given the green light to open The reason for this is that our leases need to have fire safety in place and as this is wholly dependent on the gym facility having staff to be able to handle an issue should it arise, we cannot open until the gyms have this in place and are adequate staffed
We will be able to open fully all services and locations once the gym facilities we operate in are given the green light to open
The reason for this is that our leases need to have fire safety in place and as this is wholly dependent on the gym facility having staff to be able to handle an issue should it arise, we cannot open until the gyms have this in place and are adequate staffed
We will be able to open fully all services and locations once the gym facilities we operate in are given the green light to open
The reason for this is that our leases need to have fire safety in place and as this is wholly dependent on the gym facility having staff to be able to handle an issue should it arise, we cannot open until the gyms have this in place and are adequate staffed
We will be running at full capacity once this happens with safety measures in place It is likely we will be introducing some new online services once we have dealt with the task at hand and we are operational again
We will be running at full capacity once this happens with safety measures in place
It is likely we will be introducing some new online services once we have dealt with the task at hand and we are operational again
We will be running at full capacity once this happens with safety measures in place
It is likely we will be introducing some new online services once we have dealt with the task at hand and we are operational again
We intend to keep our online facilities operating this includes more than 30 classes per week available for our clients, remote support and online services
We intend to keep our online facilities operating this includes more than 30 classes per week available for our clients, remote support and online services
We intend to keep our online facilities operating this includes more than 30 classes per week available for our clients, remote support and online services
Safety measures in short
Home visits
Full PPE for all staff doing home visits
Emergency and essential treatment will be carried out at home
Please provide kitchen towel (to dry hands) and an easy access bin (ideally - none touch) where we can leave PPE on departure of the property to further reduce contamination spreading
Clients must advise the clinic immediately if they are self isolating, displaying or been in contact with anyone showing symptoms as per the government website.
Clients to wear face masks or face coverings
Clinical staff
Clinical staff upon opening the clinics will be required to undergo PPE use training in accordance with their governing bodies
To ensure the quality of PPE is upto the clinical standards required we will provide all consumable PPE.
Our reception team will be trained to wear PPE and will wear this as part of their uniform
As use of PPE is “uncomfortable” we will take this into consideration with the operations of staff during working hours
Online triage for new cases/presentations
Our aim is to slow down the dramatic increase in clients coming into face to face contact as the business begins to open. Nothing would please us more than to see the clinics all very busy again but we must contain this by triaging clients online first.
The triage session will not involve any treatment unless the therapist is 100% confident they can resolve the issue quickly remotely. There will be no charge for the first 15 minutes. If the session is extended and treatment is given then the normal rates for online sessions apply
Should you wish to offer any comments or feel our measures are too restrictive/not restrictive enough we would of course welcome feedback from our clients.